Shipping and Returns

SHIPPING POLICY

We aim to ship all orders within 48 hours Monday - Friday 9 am - 4 pm. If this isn't possible we will contact you to let you know. 

All shipping within Australia is a flat rate of $9.95

Express Shipping within Australia is a flat rate of $15.95

We offer free shipping on all orders over $90- within Australia only.

We offer free local pick up on all orders from our physical address.

We use Australia Post to deliver our parcels. You will be notified of your order tracking number from Australia Post so that you may track the delivery to your nominated address. 

International orders: At this stage, we don't offer international shipping.

RETURNS

Not happy with your product. Please contact us within 15 days and let us know. We will happily replace any item that has arrived damaged or is deemed faulty.

While we want all of our customers to be 100% satisfied with the products you have purchased, we do not refund for change of mind purchases.

You will receive payment credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. We do not exchange items for ‘change of mind’, so please choose carefully.

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